Regarding contract renewals for applippli Cloud, we will inform you by email two months before the renewal month. In addition, please contact us by the end of the month before the renewal month for various plan changes for applippli Cloud.

Please pay the total of the basic fee for the current plan, the remaining months of the basic fee for the new plan, and the change setup fee of JPY 4,500 in one lump sum.

【Example of payment difference: Time plan change】 As of April 2024
・Contract for 3 accounting users, 13 hours
・Usage fee in one lump sum for April 2023 to March 2024.
・Time plan changed from 13 hours to 16 hours from August 2023.

You will be required to pay a JPY 4,500 change setup fee, the basic fee for the monthly plan, and the difference between the 13-hour plan and the 16-hour plan (Usage fee difference x 8 remaining months) for a total amount.

• If you want to increase the contract hours or number of users

If you want to increase the contract hours or number of users, such as from the 13-hour plan to the 16-hour plan, or from 3 users to 5 users, you can make changes by paying an additional fee.
*There are no discounts for additional fees.

• If you want to reduce the contract hours or number of users

If you want to reduce the contract hours or number of users, such as from a 16-hour plan to a 13-hour plan, or from 5 users to 3 users, you can make the change, but we cannot refund any fees you have already paid.

In either case, when you renew your plan the next year, we will apply a 10% discount to the total annual fee for the renewed plan.

No, not if you are in the middle of your annual contract period.
You can change to monthly payments when you renew your annual contract period.

If you wish to cancel your annually billed applippli Cloud contract, there will be no cancellation fee. However, please note that we cannot refund any fees that have already been paid.

Yes, if you sign up for annual payments for applippli Cloud, you will receive a 10% discount off the annualized monthly fee.

Yes, it is possible to change from monthly to annual payments for applippli Cloud.

Please refer to the page below for instructions on how to change to annual payments.

About annual payments for applippli Cloud

When signing up for a new contract, please pay the initial fee and one year’s annual usage fee by bank transfer.
*The first payment can only be made by bank transfer.

Direct debit will be used from the time of renewal the following year. After signing up, we will send you an application form for direct debit.
*If you would like to use another payment method, please contact us separately.