• If you want to increase the contract hours or number of users

If you want to increase the contract hours or number of users, such as from the 13-hour plan to the 16-hour plan, or from 3 users to 5 users, you can make changes by paying an additional fee.
*There are no discounts for additional fees.

• If you want to reduce the contract hours or number of users

If you want to reduce the contract hours or number of users, such as from a 16-hour plan to a 13-hour plan, or from 5 users to 3 users, you can make the change, but we cannot refund any fees you have already paid.

In either case, when you renew your plan the next year, we will apply a 10% discount to the total annual fee for the renewed plan.