Worry-Free Maintenance Support does not include maintenance of the cloud environment.
The “Worry-Free Maintenance Support” provided by Yayoi Co., Ltd. is support for Yayoi products and is a separate service from the cloud environment maintenance provided by our company.

By subscribing to “Worry-Free Maintenance Support,” you can receive support for Yayoi products, such as free provision of the latest versions of Yayoi products and the ability to contact the customer center regarding operation.
*Subscription is optional, but we recommend it.

Worry-Free Maintenance Support is a paid annual support plan that provides support for Yayoi products and business operations. A wide range of service menus are available, including product maintenance services, product utilization services, business help desks, and business support services.
(Source: Yayoi Co., Ltd. Official Website)

For inquiries about “applippli Cloud,” please contact our support desk (Contact Us).
* “I can’t start Yayoi,” “I forgot my cloud ID/password,” “I want to change my plan,” etc.